1. Introduction
This Privacy Policy describes how Equione ("we", "us", or "our") collects, uses, and protects information when you use the Equione mobile and web application ("Service").
Equione is a B2B platform designed for breeding centers, reproduction facilities, and professional equine operations. The Service enables organizations to manage horses, breeding records, veterinary events, and team workflows.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address: Used for authentication, account recovery, and service-related communications.
- Name: Used to identify you within your organization's workspace.
2.2 Business Data
Organizations using Equione enter data related to their equine operations, including:
- Horse profiles (names, lineage, ownership, health records)
- Breeding and reproduction records
- Veterinary events and treatments
- Photos and documents
- Organizational settings and configurations
This data is owned by the organization and stored within their isolated tenant environment.
2.3 Technical Data
We may collect standard technical information to maintain and improve the Service:
- Device type and operating system
- App version
- Error logs and crash reports
We do not collect location data, advertising identifiers, or personal browsing history.
3. How We Use Your Information
We use collected information exclusively to:
- Authenticate users and provide access to the Service
- Enable organizations to manage their equine operations
- Maintain, improve, and secure the platform
- Communicate important service updates and security notices
- Provide technical support when requested
We do not use your data for advertising, profiling, or any purpose unrelated to providing the Service.
4. Data Ownership and Responsibility
Equione operates as a data processor on behalf of the organizations (data controllers) that use our platform.
- Organizations retain full ownership of the business data they enter into Equione.
- Organizations are responsible for the accuracy and legality of the data they manage.
- We process this data solely according to the organization's instructions and this Privacy Policy.
5. Data Sharing
We do not sell, rent, or trade personal information or business data to third parties.
We may share data only in the following circumstances:
- Service providers: We use trusted third-party services for hosting, storage, and infrastructure. These providers are bound by confidentiality obligations.
- Legal requirements: We may disclose information if required by law or in response to valid legal processes.
- Business transfers: In the event of a merger or acquisition, data may be transferred to the successor entity under the same privacy protections.
6. Data Security
We implement industry-standard security measures to protect your data:
- All data is transmitted over encrypted connections (HTTPS/TLS)
- Data at rest is encrypted on secure servers
- Access is restricted to authorized personnel only
- Each organization's data is isolated in a separate tenant environment
While we implement commercially reasonable security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain data for as long as an organization maintains an active account with Equione.
- Organizations may request data export or deletion at any time.
- Upon account termination, data is deleted within 90 days unless legal obligations require longer retention.
- Backups are retained for disaster recovery purposes and are securely deleted according to our retention schedule.
8. Your Rights
Organizations and their authorized users have the right to:
- Access: Request a copy of the data we hold
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of accounts and associated data
- Export: Receive data in a portable format
To exercise these rights, contact us at info@equione.app.
9. Children's Privacy
Equione is a B2B platform intended for professional use by organizations. The Service is not directed at children under 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
For significant changes, we will notify organizations through the app or via email.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@equione.app
- Address: Ruta 28 km 7, General Rodriguez, Buenos Aires, Argentina